At Floatly.app, we strive to provide the best possible service. If you are not satisfied with your purchase, we offer a7-day no-questions-asked refund policy.
1. Eligibility for Refund
- Refund requests must be made within 7 days of the purchase date.
- The refund applies only to first-time purchases. Renewals and recurring payments are non-refundable.
- Refunds are issued to the original payment method used during the purchase.
2. How to Request a Refund
To request a refund, please contact us at [email protected] with the following details:
- Your full name
- Email address associated with the purchase
- Transaction ID or receipt
3. Processing Time
- Refunds will be processed within 5-7 business daysafter approval.
- The refunded amount may take additional time to reflect in your bank or payment provider, depending on their policies.
4. Exceptions
- Refunds will not be issued beyond the7-day refund period.
- Abusive refund requests, such as multiple refunds from the same user, may be denied.
- If you violate our Terms of Conditions, we reserve the right to deny your refund request.
5. Changes to the Refund Policy
We may update this policy at any time. The latest version will always be available on our website.
6. Contact Us
For any refund-related inquiries,, please contact us at:
Thank you for choosing Floatly.app!